About EXPEROC

Our founder

"We always find a way to make life simpler, don't we all like to grow smarter while still remaining lazy,we do"

Our story

I’ve always been interested in tech not the flashy stuff, but the kind that actually makes life easier. In high school I came across a WhatsApp study bot. It barely worked, but it showed me what was possible. That idea stuck with me.

I started experimenting with chatbots, fixing them, breaking them, learning what made them useful. That eventually turned into Consumarate, which became Experoc in 2024.

The real turning point came when a company we were helping got hit with a sudden wave of customer messages. Everything broke slow replies, frustrated customers, chaos everywhere. It made one thing clear: most support tools aren’t built for real people.

So we rebuilt the idea from scratch.

We focused on support that’s fast, human, and actually helpful AI agents that understand conversations, and real people who step in when empathy matters. That mix became Experoc.

Today, we help startups handle customer support across email, chat, WhatsApp, Instagram, Facebook anywhere their customers need them—while giving them insights to keep improving.

Experoc came from seeing what wasn’t working and deciding to build something better: support that feels human, powered by tech that truly understands people.

That’s the mission I’m proud to lead every day.

We believe in your success and that good customer support can help you achieve the best results for your business, regardless of your field or target market.

22

57+

Qualified employees

Not only is our team full of professionals – we're a fun bunch, too.

Happy clients

We've been able to increase customer satisfaction in over 57+ businesses within a matter of months.

Key industries

We have specialist experience in a handful of industries.

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Who are we

Data Analysts

Our in-house data analysts have a hands-on approach to data, with heavy emphasis on clear communication with the client.

Data Engineers

All of our data engineers are experienced University graduates, and undergo our in-house developed training program upon joining the team.

Developers

Our developers have an extensive background in data analysis and AI, and often work together with our other specialists on various projects.

Consultants

All of our consultants have specialist experience in the field of customer support, and aim to understand the customer needs of your business.

Why choose us?

Global experience

We have worked with international companies, as well as smaller businesses from all continents.

We’re an online customer support company that helps brands scale their service teams without the overhead. By combining AI technology with real human agents, we deliver fast, reliable support across email, live chat, and social channels so your customers always feel heard, and your team stays focused on growth.

Quality for value

Our motto is to Happy clients, happy you.

Favorable terms

Each project we work on is tailored to the particular client's exact needs, not the other way around.

Data Privacy

We take data seriously, meaning that we only deliver work that we can be proud of. By complying with strict data privacy policy.

Happy clients

Happy you

Contact us

Whether you have a request, a query, or want to work with us, use the form below to get in touch with our team.